Terms of Service

General terms and conditions governing the utilization of the CRITERRA Integration Mesh and its enterprise clinical research routing applications.

Last Updated: March 2026

1. Acceptance of Terms

By accessing or using the CRITERRA platform, authorized APIs, or ecosystem integration services (collectively "Services"), you strictly engage in a binding agreement governed by these Terms of Service. Our systemic network is definitively intended for enterprise healthcare providers, clinical research sites, CROs, and Sponsors.

2. Description of Services & Medical Disclaimer

CRITERRA engineers an autonomous data integration mesh bridging live clinical signals from upstream touchpoints into actionable, secure referral workflows for specialized clinical trial recruitment.

Crucial Disclaimer: CRITERRA is strictly an infrastructure routing layer. We do not provide medical advice, diagnosis, or systemic care workflows. Clinical eligibility parameters and ultimate trial engagement decisions inherently remain under the strict and exclusive jurisdiction of locally licensed clinicians and officially authorized Principal Investigators native to the care site.

3. Data Extensibility and Privacy-by-Design

Users actively connected to the mesh must utilize CRITERRA endpoints strictly within the boundaries of legally actionable patient consent frameworks. Institutional scale requires uncompromising structural rigidity.

Please carefully refer to our Privacy Policy for detailed variables regarding PHI logic handling, integrated data parsing protocols, and logging compliance systems natively built into our backend nodes.

4. Network Integration Standards (PMS/EHR/CTMS)

Healthcare and provider nodes natively integrating via Pharmacy Management Systems (PMS) or Electronic Health Records (EHR) must definitively manage their API authorization keys securely. Systematic reverse-engineering of data pipelines or aggressively bypassing standard rate constraints targeting the centralized ingestion hub is strictly prohibited and results in immediate network ejection.

5. Limitation of Structural Liability

CRITERRA provides its routing systems and synchronization layer strictly "as is" and solely "as available" per region bounds. We accept zero liability for asynchronous delays directly caused by upstream Sponsor rule adjustments or downstream execution constraints maintained by independent Execution Networks, Sites, and respective EDC structures.

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